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Once done, close the explore window, go Mendeley window, tool and instal Word plugin. Note that if you are not on administrative profile, Windows may prompt you for Admin right profile to paste the file. In Mendeley i uninstalled the word plugin from Tools menu.Ĭ:\Program Files (x86)\Mendeley Desktop\wordPluginĬ:\Users\\AppData\Roaming\Microsoft\AddIns On the runtime error dialogue box i clicked “End” and i closed Word this is how i went about it to resolve it…

I tried your method above, but i got a ActiveX runtime error 429, when i clicked on the Reference tab in Word 2010. Please comment and let me know if this was helpful to you. The solution was to put the global template Mendeley-1.7.1.dotm in the Autostart folder instead of the Startup folder, which seems to be the normal folder for global templates from what I have read. (Alternatively, you may also find this file in the C:\Program Files (x86)\Mendeley Desktop\wordPlugin folder)Ĥ) Browse to C:\Users\\AppData\Roaming\Microsoft\Word\Autostartĥ) Paste the file in the root of the folder. To make this folder visible, click Organize in the window toolbar -> Folder and search options -> View tab -> Hidden files and folders -> Show hidden files, folders, and drives)

Remember also that the AppData folder is hidden. (The path might be slightly different on your machine. The solution for me was a slight modification of one of the Mendeley agent’s suggested solutions:ġ) Install MS Word plugin from the Tools menu in Mendeley Desktop.Ģ) Browse to C:\Users\\AppData\Roaming\Microsoft\Word\Startup I searched the Mendeley support forum and found out that I was not alone having a problem with the automatic installation of the MS Word plug-in from the Tools menu.

However, when I tried to install the MS Word plugin on my computer, running a 64-bit Windows 7 Professional operating system and Microsoft Word 2010, the plug-in would not show up in the ribbon under References as “Mendeley Cite-O-Matic”. The desktop application is great so far with many nice features such as collaboration, a web app, iPad app, and a citation plug-in for Microsoft Word. I recently installed the free reference manager Mendeley.